Top Guidelines Of Telus technical support

The TELUS team acknowledges that our operate spans lots of Territories and Treaty parts and we're grateful for the traditional Knowledge Keepers and Elders who are with us today, all those who have long gone ahead of us and the youth that inspire us.

You can only modify it. I waited for an hour about the mobile phone to speak to a human. He was beneficial, but needed to redirect me to a different individual. I used to be then on keep for another hour. They presented me a better offer, but it wasn't what was provided online. All those bargains are for new customers. To be a loyal customer I would have to spend $seventy eight as compared to $60 for the new customer, to the service I wished.

If our reply fixed your issue, remember to click Accept as Remedy to assist others inside the Local community.

Auto-advise aids you rapidly slim down your search engine results by suggesting attainable matches when you variety.

@Oleginza Wrote: I referred to as Telus CS at 8.55AM Mountain time they usually hanged up on me, expressing which i really need to get in touch with for the duration of "standard Place of work hrs". Is this for serious?

If an automated assistant asks for The explanation of your phone, mention "I wish to make payment arrangements for my mobility Monthly bill".

Hi Everybody, I have to Call customer service with regard to modifying a payment arrangement. I wished to know when there is an electronic mail or other way to Make contact with them for the reason that I'm Operating, and most times I seek to contact and don't get to speak to somebody right before I should hang up.

I never recall at any time registering or mentioning the business under my profile. The support staff members (in Philipines) advises me that it is a difficulty for your service service provider of the individual I termed, which I uncover quite preposterous. 

The scammer identified as this morning in the number 17787193836. It was a girl. She presented me to vary my phones into a loyalty plan that was a method better deal than what I have now.

This is considered the most horrible practical experience I've had with wanting to phone to receive clarification on some demand I used to be by no means told about will be on my Invoice.  If this is the situation they've got falsely marketed to me from the start!!  I will never join with this particular firm yet again 

Résolu! Nouveau forfait de données Les 6Go de données sur mon nouveau forfait acheté hier a été activé mais je peux pas vérifier combien de Go je consomme parce que quand je me connecte sur mon compte je peux voir que c'est toujours mon ancien forfait qui est actif alors que ça devrai.

@Oleginza Wrote: I known as Telus CS at eight.55AM Mountain time and they hanged up on me, declaring which i ought to get in touch with throughout "common Workplace hours". Is this for authentic?

So inefficient. An e-mail would obtain the message across a lot simpler. Another agent explained sorry and will reverse the last thirty day period’s charge and cancel it. The subsequent month A different $seven. Sigh. On the cell phone all over again around one-one/2 hour. The next agent was defending her employer and implying I had been Incorrect. Just charge me the $340 and halt the $seven month-to-month bill and cancel the camera, I begged her, then I finished the call. She left a information indicating she can't continue Together with the cancellation due to the fact I hung up. At this time I’m sensation physically unwell from it. I simply call again… forty five minutes. You should, just conclude this romantic relationship now. Eventually A different agent assured me it would be cancelled. In whole, above eleven several hours about the telephone since February seeking to cope with the digicam return. It felt like punishment… as if I’m the enemy - immediately after investing about $forty,000 with Telus over time and never ever once complained. I’m quite affected individual and well mannered. My ask for was so easy. The entire detail was created painfully intricate and extended for months.

Settled conversations are going to be shut and saved for ninety days, and might be accessed from the Concept Centre throughout the My TELUS app. 

Back again inside your working day, you had a choice of Telus customer service companies. Now We have now megacorps that swallow every single different decision up so you're left with 3 possibilities spanning a complete state, all of which collude with eachother to extort It is customers.

Leave a Reply

Your email address will not be published. Required fields are marked *